Terms Of Use
Last Updated: November 2025
Website: https://lattar.ae
Company: LATTAR for Agarwood & Incense Trading
Registered in: United Arab Emirates
1. Introduction
Welcome to LATTAR for Agarwood & Incense Trading (“LATTAR,” “we,” “our,” or “us”).
By accessing or using our website lattar.ae and related services, you agree to be bound by these Terms and Conditions of Use.
If you do not agree with these terms, please do not use our website.
2. Eligibility
By using this website, you confirm that:
You are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
You are legally capable of entering into binding contracts under UAE law.
3. Products and Services
- LATTAR sells perfumes, agarwood, incense, and related fragrance products.
All products displayed on the website are subject to availability and may be withdrawn or updated at any time without notice.
4. Prices and Payments
All prices listed are in United Arab Emirates Dirhams (AED).
We accept payments through secure online gateways (such as MyFatoorah, Visa, MasterCard, or other approved methods).
Prices are subject to change without prior notice.
LATTAR is not responsible for any bank or card processing fees.
5. Shipping and Delivery
Orders are delivered within the UAE and selected international destinations (if applicable).
Estimated delivery times are displayed at checkout but may vary due to logistics or unforeseen delays.
Shipping fees, if any, will be calculated and displayed before checkout.
6. Returns and Refunds
Returns are accepted only for defective, damaged, or incorrect items within 7 days of delivery.
Items must be unopened, unused, and in original packaging.
Refunds will be processed via the original payment method once the returned product is inspected and approved.
Custom or personalized items are non-refundable.
7. Intellectual Property
All content on this website — including logos, product images, designs, text, and graphics — is the property of LATTAR for Agarwood & Incense Trading and protected by UAE and international copyright laws.
You may not copy, reproduce, or use any content without written permission.
8. User Accounts
- You are responsible for maintaining the confidentiality of your account and password.
- We reserve the right to suspend accounts for any suspicious or fraudulent activity.
9. Privacy Policy
Your privacy is important to us.
All personal information collected is handled in accordance with our [Privacy Policy], which complies with UAE Data Protection regulations.
10. Prohibited Activities
Users agree not to:
Use the website for any unlawful or fraudulent activity.
Post harmful or misleading content.
Attempt to hack, disrupt, or misuse the website’s systems.
11. Limitation of Liability
LATTAR shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
All products are sold “as-is”, and any claims must be made directly through the customer support channel.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of the United Arab Emirates.
Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
13. Contact Information
For any inquiries, please contact us:
📧 Email: info@lattar.ae
📍 Address: Dubai, United Arab Emirates
📞 Phone: +971 52 100 0040